Hiopos is one of the most widely used POS systems in Spanish hospitality, and for good reason: it’s stable, has solid distributor coverage and has been on the market for years. The problem isn’t that it doesn’t work — it’s that the pricing model grows with every module you add. Base POS, plus HioScreen for the kitchen, plus HioOffice for inventory, plus HioOrder for ordering: a restaurant running the full stack for a single terminal can end up paying €90–130/month in subscriptions, on top of the investment in certified hardware.

If you’re evaluating the switch, the question that matters isn’t whether it makes sense — the numbers almost always justify it — but how to do it without disrupting service and without losing your business’s history.

What data you can export from Hiopos (and what you can’t)

Before migrating, you need to know exactly what comes with you and what doesn’t.

What you can export:

The full product catalogue: from Hiopos Cloud → management panel → Export, you get a CSV with all your items, prices, categories and families. This is the most valuable data — it saves you rebuilding the whole menu from scratch on the new system.
Sales history: available as CSV or PDF for a date range. It isn’t importable into the destination system (every POS has its own database schema), but it’s useful for your tax records and for comparing pre/post-migration sales.
Issued receipts: keep the PDFs for at least the last tax year. They’re your backup for any inspection. The Verifactu hash chain on the new system will start from zero — that’s correct and legal: Hiopos and your new POS are two separate IT systems as far as the AEAT (Spanish tax agency) is concerned, each with its own record.

What doesn’t carry over:

Customers: Hiopos, like most hospitality POS systems, doesn’t collect diners’ emails or personal data at the till. There’s no customer database to lose.
Proprietary hardware: certified HIOPOS tablets don’t work as terminals for another POS. The standard ESC/POS printer you probably already have is reusable — any model with a network or USB connection will work.
Advanced modifiers: if you have modifier groups configured in Hiopos (meat doneness, sides, extras), the export CSV may not include them in structured format. You’ll need to recreate them manually on the new system, but since these are usually 2–4 groups with 5–6 options each, it rarely takes more than 30 minutes.

The three-phase migration plan

Phase 1 — Preparation (1–2 weeks before cutover)

Don’t cancel Hiopos yet. You need the system active to export data and as a safety net during the transition.

What to do in this phase:

Export the catalogue from Hiopos Cloud and review the CSV line by line. Make sure prices are current and every item has the correct category. Errors in the CSV carry over to the new system if you don’t fix them before importing.
Activate the new POS in parallel. If you’re migrating to Bouzon POS, onboarding imports the catalogue from the CSV or, alternatively, directly from a photo of your physical menu using AI — useful if your Hiopos CSV is disorganised. The system is 100% web-based: no installation on tablets, just browser access from any device.
Set up the kitchen printer with the new system before cutover day. If you have a standard networked ESC/POS printer, setup is immediate — you connect the printer’s IP and test with a sample ticket.
Train the team during a quiet shift. Monday lunchtime is usually the best moment. The workflow they need to master is simple: open table → add items with modifiers → send the order to the kitchen → close with the customer’s payment method. With 30–45 minutes of dry-run practice, the team has enough.

Phase 2 — Running in parallel (1–2 weeks)

This is the step most migrations skip, and it causes the most problems when it’s missing.

During this phase, use the new POS for one specific shift — for example, only Monday-to-Wednesday lunches — while Hiopos stays active for the rest of service. This lets you:

Spot catalogue items that didn’t import correctly (duplicate names, outdated prices, missing modifiers).
Verify the kitchen printer receives well-formatted orders from the new system.
Let the team build confidence without the pressure of a full service.

The criterion for moving to phase 3 is simple: if the team chooses to use the new system even when it isn’t mandatory, you’re ready.

Phase 3 — Cutover day

The final switch should happen on a quiet day — Monday or Tuesday, never a Friday or Saturday. The day’s process:

Close every open ticket in Hiopos before shutting the system down. No pending orders.
Run the end-of-day cash close in Hiopos and save the PDF alongside the exported sales history.
Activate Verifactu on the new POS. The first receipt issued starts the hash chain that gets logged with the AEAT. You don’t need to migrate the previous chain — they’re independent records per system.
Issue a test receipt and verify the PDF includes the Verifactu QR code, the correct sequential number and your establishment’s tax details.
Cancel your Hiopos subscription once you have 48 hours of normal service on the new system. Many Hiopos distributors require written notice or cancellation via the panel — it doesn’t cancel automatically.

How long it takes and how much you save

The full migration across the three phases takes 3 to 5 weeks. Doing it in a single day is technically possible, but the operational risk isn’t worth it for venues doing more than 30 covers per service.

On cost, comparing a venue with 1 active terminal, a kitchen printer and a stock module:

	Hiopos (POS + HioScreen + HioOffice)	Bouzon (POS + Stock & Recetas)
Monthly fee	~€90–130/month	€49.98/month
Hardware required	Certified HIOPOS tablets	Any device + standard ESC/POS printer
Cost over 24 months	~€2,640 + proprietary hardware	~€1,200 + reusable printer
Verifactu	Included	Included
Stock with cost breakdown (escandallo)	HioOffice (+€30–50/month)	Included in the bundle

The saving over 24 months is €1,200 to €1,800, without even counting the hardware difference — and without being tied to a distributor for updates or device support.

If your restaurant also already has a website or wants one, Bouzon POS integrates under the same account with Bouzon Bookings, Bouzon Shop and Stock & Recetas — the full stack for less than what Hiopos charges just for the POS with add-on modules.

To see how it works on your current device without installing anything, try the POS demo →